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Getting a Human on the Phone

Gethuman.com offers useful index of ways to bypass automated agents at hundreds of companies

There is a remarkable new blog, www.gethuman.com -- set up by Kayak.com founder and CTO Paul English and staffed by several volunteers -- that provides one of the most beneficial services any customer could ask for in an age of automated call centers. Gethuman.com offers a growing database of ways to reach human representatives at call centers. Below is the current list of ways to reach 398 prominent U.S. companies. The list isn't organized alphabetically but by vertical, so you can do a Ctrl-F search to find a particular company. If you have companies to add to this list or want to check for updates, surf over to Gethuman.com and contribute. –Editor

· AAA 800-AAA-HELP press 0 after the intro, during the selection request for emergency road service

· Allstate Road Service 800-869-7997 Direct to human after brief intro

· Toyota Financial Services 800-874-8822 select language option, then 00000

· Advanta (business cards) 800-705-7255 1, 0

· Amazon Visa 888-247-4080 Press 0 twice. Ignore invalid account message.

· American Express 800-528-4800 0 repeatedly

· American Express (Business) 800-492-3344 Press 0# at each prompt.

· AT&T Universal Card 800-423-4343 Do not say anything or push any buttons! It takes awhile, but eventually a human comes on-line!

· Best Buy Card 800-365-0292 00* then press 8

· Bloomingdales Credit 800-295-4057 Say "agent."

· Chase Credit Cards 800-625-5161 Direct to human. (For online issues only.)

· Circuit City Visa 888-363-8001 Press 0 a lot.

· Circuit City Visa 800-937-1294 Dial 333 to get connected to a customer service representative.

· Citi Cards 866-696-5673 Press 0 to get a human is offered at many Citibank numbers.

· Diner's Club 800-729-5309 Press 2.

· Discover 800-347-2683 ****

· Exxon Mobil Card 800-344-4355 000 ignoring message

· Gap Credit Card 800-887-1198 000

· GM MasterCard 800-947-1000 Press 0 at each prompt.

· Household Bank (Credit card) 800-771-7339 Press 0 at each prompt to get human.

· Marshall Fields Credit Card 800-280-4356 After greeting, choose option #9, then press 0.

· MasterCard 800-MC-ASSIST 000 on each menu

· RBS Credit Card Services 800-747-8155 Press 0 at each prompt; eventually get rep.

· Visa 800-847-2911 000 (ignore prompts saying that it's an invalid entry)

· Wal Mart Credit Card 866-888-3868 0

· AAA Financial 800-523-7666 Press 0 at each menu no matter the response.

· ABN AMRO Mortgage 800-783-8900 Press ##0.

· Accredited Home Lenders 877-683-4466 Press 0

· Allmerica Financial 800-533-7881 Press 00 at each prompt; eventually get rep.

· America First 800-999-3961 0 or say "member services"

· American Education Services 800-233-0557 Select language, then press 2, then 00# ar each prompt

· American Funds 800-421-0180 Press 0.

· Ameritrade 800-669-3900 3, 3, 0. (Former Datek Clients: 800-823-2835)

· Bank of America 800 900 9000 At ANY Bank of America number, press 00 to get human.

· Bank One 877-226-5663 Press 00.

· Bayview Loan Services 800-457-5105 Press 0.

· Capital One 800-903-3637 For all Capital One #s, press 0 at each prompt or just hold until offered option of human rep.

· Charles Schwab 800-435-9050 3, 0

· Chase 800-242-7324 At most Chase numbers, press 0 at each prompt; eventually get rep.

· Chase Auto Loans 800-346-9670 Press 1, 2, *0

· Chrysler Financial 800-700-0738 Select language, then press 00

· Citibank 800-756-7047 Press 0#0#0#0#0#0#.

· Citizens Bank 800-922-9999 Press 0,0,0

· Columbia Mutual Funds 800-345-6611 Say "representative."

· Commerce Bank 800-937-2000 Press 0.

· Computershare 800-317-2512 Press 00. Longish hold for rep.

· Countrywide Loans 800-669-5864 Press 0 repeatedly

· Decision One Mortgage 888-264-3663 Don't press any keys when prompted; they transfer you

· DirectMerchants Bank 800-379-7999 Press 0 at each prompt; eventually get rep.

· Dodge and Cox 800-621-3979 Press 0.

· e*Trade 800-786-2575 #### (4 pound signs)

· Edward Jones 314-515-2000 Worldwide corporate HQ in St. Louis, MO still answers 314-515-2000 with switchboard operators, who announce their name as well

· Emigrant direct 800-836-1997 Human answers.
Equifax 866-640-2273 Choose option 3, then press 0 and wait patiently for human.

· Fidelity 800-544-6666 ignore prompt for social security number, just enter ###

· Fidelity NetBenefits 800-581-5800 1,#################

· Fifth Third Bank 800-972-3030 0,0

· First National Bank of Omaha 888-530-3626 Press 0 at each prompt.

· Ford Interest Advantage 800-462-2614 Choose option 4, then option 0 to speak to rep.

· GE Finance CareCredit 866-893-7864 1, 6, 5, 0, 0

· GMAC Mortgage 800-766-4622 Press 0 at each prompt.

· Green Dot Online 866-443-6227 Wait through prompts 3 times, then long wait for rep.

· Harris Direct 800-825-5723 Press 0.

· Homecoming Financial (GMAC company) 800-206-2901 Don't press anything; when asked for account# or ss#, say no. Will get rep.

· Honda Financial Services 800-445-1358 Press 0 at each prompt regardless of the message.

· HSBC 800-477-6000 1, 3, 0

· IndyMac Bank 800-781-7399 Press 0 at each prompt regardless of the message.

· ING Direct 800-464-3473 Direct to human.

· John Deere Credit 800-541-2969 Press 9 once IVR message starts.

· Key Bank 800-539-2968 Remain on line; press nothing

· M&T Bank 800-724-2440 Press 0 at each prompt.

· Macy's Credit Customer Service 866-593-2543 When asked to hear your account information say "No". Then say "More Options" - "Other Options" - "Agent"

· MBNA 800-421-2110 00 when menu starts

· Mellon Investor 800-649-3593 Wait through initial recording finishes, select nothing--wait--you will be connected to a live customer service rep

· Merril Lynch 800-229-9040 Press 0# at each prompt.

· Merrill Lynch 800-637-7455 Say "Service Associate;" all options go to a human

· MetLife Bank 866-226-5638 Press # after each menu.

· Moneygram 800-926-9400 Press 0 when menu starts.

· NAVY FCU 800-914-9494 Press 2, then press * 3 times.

· Nelnet Student Loans 888-826-6055 Direct to human

· NMAC (Nissan Motor Acceptance Corp.) 800-888-2799 Press 1 for English, then press 0 for operator.

· NOVA Information Systems 800 377-3962 Press 0

· Paypal 1-888-221-1161 Say "agent," then choose either accounts or dispute resolutions to reach rep.

· PNC Bank 888-762-2265 Press * till it says "transfering to customer support;" takes about 3 *s.

· Principal Financial Group 800-547-7754 Ignore prompt for social security, press ###.

· Privacy Guard 800-734-0199 Say "agent" or "no" or any word at each prompt.

· Providian 800-280-0561 Press 000 at each prompt until transferred to human.

· Providian Visa 800-280-0561 Ignore prompt for account info; press 2 to speak to human.

· Prudential Annuity Service Center 888-778-2888 Press *, *. At SSN prompt, press *, *. At end of message will reach rep.

· Prudential Financial 800-778-3932 Do nothing but listen to the prompts. A live person will come on the line shortly.

· Sallie Mae 888-272-5543 Press 00 at each prompt. Will be transferred after long hold.

· Smith Barney Benefitaccess 888-822-6067 Press 0.

· Sovereign Bank 877-768-2265 Do not say anything or push any buttons. Eventually a human comes on the line.

· State Farm Bank 877-734-2265 Press 0

· SunTrust 800-786-8787 Press # after each menu.

· T. Rowe Price 800-922-9945 Say 'Representative' at every opportunity

· T. Rowe Price 800-225-5132 Press 0 at each prompt.

· TD Waterhouse 800-934-4448 Press # after opening prompt, then do it again after prompt to be transferred to rep.

· The Student Loan Corp. (Citibank) 800-967-2400 Choose option 5.

· The Student Loan People 888-250-6401 Press 0 repeatedly.

· TIAA-CREF 800-842-2252 Press 00 at each prompt.

· Toyota Financial Services 800-874-8822 Just stay on the line. Do not hit "1" for English or "0" for Spanish.

· TransUnion 800-916-8800 No cheat necessary; 2nd prompt offers human contact

· US Bank 800-872-2657 Press 0000.

· US Bank / Visa 800-285-8585 Say "representative" at every opportunity.

· USAA 800-531-2265 Say "representative" at every opportunity.

· USAA Investment Management Co. 800-531-8448 Press 0 #.

· Vanguard Funds 800-662-2739 Press 0.

· Wachovia 800-922-4684 Press 0 at each prompt; eventually get rep.

· Wells Fargo 800-869-3557 0,0,0 or when asked for account number say "I don't know"

· Western Union 800-325-6000 Press * then ##.

· Sallie Mae - Student Loans 888-272-5543 Don't speak or press anything to transfer to an agent.

· US Dept. of Edu - Financial Aid 800-422-2343 Don't speak or press anything to transfer to an agent.

· US Dept. of Edu - Loans 800-848-0979 Don't speak or press anything to transfer to an agent.

· US Dept. of State - Passports 877-487-2778 Select language and then press 1, 3.

· US Dept. of Transportation 800-832-5660 Press 000.

· US Dept. of Veterans Affairs 800-827-1000 Press 1,0.

· US Federal Trade Commission 877-382-4357 At each prompt, press 4, 5, 0.

· US Food & Drug Admin 888-463-6332 Press 2, 1, 2.

· US Homeland Security - FEMA 800-621-3362 Select language then press 00 (zero, zero).

· US Homeland Security - INS 800-375-5283 Select language, then press 2, 6, 2, 4 at the prompts, press 0.

· US IRS 800-829-1040 Don't speak or press anything to transfer to an agent.

· US Medicare 800-633-4227 After the initial greeting, just say "agent".

· US Mint 800-872-6468 Press or say 0 (zero).

· US Postal Service 800-275-8777 After the first service prompt, press 5. Then press 4, then 2, then 2 after each subsequent prompt.

· US Social Security Admin 800-772-1213 Press 00

· Apple 800-275-2273 000; if virtual rep answers, say "operator"

· Apple Tech Support 800-275-2273 0,,0,,0 Wait for IVR response before pressing 0 each time.

· Compaq 800-652-6672 When asked what product say "I don't know", then "person", ignore message and human will answer (may gave to hold) Dell 888-560-8324 00, 0, 0, 0

· Dell 800-999-3355 Press "0" repeatedly.

· Dell 800-624-9897 Press 0 six or more times.

· Epson 800-922-8911 yes

· Fujitsu PC Support 800-385-4878 0, 0

· Gateway 800-846-2301 Press nothing and wait through message.

· Hewlett-Packard 800-474-6836 Say "agent".

· IBM 800-IBM-4YOU You go into a hold queue immediately

· AARP 888-687-2277 *,*,*.

· AARP Healthcare Options 800-523-5800 1 then 4

· Aetna 800-537-9384 2, then say "operator" three times. 8-6 M-F.

· Aetna 800-738-7674 Say "member", press *0.

· Aetna - AT&T 800-680-3566 * then 0 anytime

· AIG 877-638-4244 Direct to human.

· American Home Shield 800-776-4663 Say "transfer" after first few prompts.

· Anthem Blue Cross & Blue Shield 800-280-7293 1,*,*,*,*

· Blue Cross FEP 800-451-7602 Wait for prompt, then press 0, 3 to reach a CS rep.

· CIGNA 800-516-2898 REGARDING A BILL

· Cigna 800-849-9000 ##

· Delta Dental 888-335-8227 00000, wait through message, select language, 4, 0.

· GEICO 800-841-3000 Wait for prompt then 6, 1, 5; Or dail 800-555-2752

· GHI 212-501-4444 don't answer, it takes about three cycles of IVR loop

· Humana 800-457-4708 *,*,0,0,* (8-6PT); Wait. Hear '20 minutes or longer' every 20 minutes.

· Humana Prescription Drug 800-281-6918 *,*,0,0,* 8-6 PST; Wait. Hear '20 minutes or longer' every 20 minutes.

· Liberty Mutual Insurance Co. (Claims) 800-225-2467 1 then 0

· Medco 800-251-7690 0000, enter member id or say "i don't have a member id."

· Medicare 800-633-4227 After the opening prompt say "agent".

· MetLife 800-560-5001 #,#,#,#.

· MetLife Benefits 800-438-6388 #,#,#,#,#.

· PacifiCare 866-316-9776 Say: "CUSTOMER SERVICE". repeat "CUSTOMER SERVICE" after 2nd question.

· PacifiCare Prescription Solutions 800-330-5330 answer on first ring!

· Principal Life 800-247-4695 1 for english, 2, then 0 several times.

· Progressive Insurance 800-776-4737 0,0,0

· United Health Care 800-585-6586 Say "Representative" three times.

· USAA 800-531-6095 000 then #; or # initially to dial the extension of a specific representative

· Amazon.com 800-201-7575 Wait though the first menu for an agent. See also.

· America Online 800-827-6364 Press 0 repeatedly, ignoring all messages.

· Earthlink 888-327-8454 Press 1 to find a dial-in number; 2 for billing; 3 for sales; 4 for support

· eBay 800-322-9266 0,0 See also.

· Godaddy 480-505-8877 4, #, select 1 for new customer 2 existing customer, #again

· PayPal 402-935-7733 Say "agent." See also.

· Paypal Buyer Credit 866-571-3012 Be silent and at the end of the options press 6.

· Verizon DSL 800-567-6789 Say "Agent" repeatedly.

· Alltel Cellular 800-255-8351 Press # four times.

· AT&T Wireless 800-888-7600 During prompts, press * then # twice.

· Boost Mobile 888-266-7848 Press 4, then 4, then 6.

· Cellular One 888-910-9191 Press 4.

· Cingular 800-211-2445 Direct to human.

· Nextel 800-639-6111 Press 0 five times.

· Sprint PCS 866-273-2163 Direct to human.

· T-Mobile 877-606-4801 Direct to human.

· U.S. Cellular 888-944-9400 Press 0.

· Verizon Wireless 800-922-0204 Press #00 or enter phone # then 0 then 4.

· Virgin Mobile 888-322-1122 Say: "English", "More Options", "Ask a Question", "Live Advisor", "Something Else", then enter mobile # or say "I don't have one."

· AARP Pharmacy Services 800-289-8849 when the computer voice is done hit 000 ignoring all untill you get a human voice hit 0000

· Caremark 800-262-7890 0

· Cigna Tel-Drug 800-835-3784 Press 4

· drugstore.com 800-378-4786 2, 5

· Eckerd 800-325-3737 0 for pharmacy, 8* for manager

· Express Scripts - TriCare 866-363-8667 0, listen announcement, 0,0.

· MEDCO 800-987-5269 Say "representative" after each message (3x).

· Medco Health 1-800-770-2810 hit 0000 whenever a puter comes on

· Rite Aid local store Press 3 to speak to the pharmacy

· Walgreens local store 0 for a pharmacy employee

· Walgreens Mail Order 800-635-3070 0,00

· AccessoriesPlus1 845-698-4012 Site temporarily down. No contact information available.

· All Brand Service by Maytag 800-462-9824 Press 0,0.

· Amazon.com 800-201-7575 Remain on the line to reach a customer service representative. See also.

· Anheuser-Busch, Inc. 800-342-5283 Direct to human.

· Apple Care 800-275-2273 Press 0,0,0.

· Audible.com 888-283-5051 Press 3 or just wait through menu.

· Aviall Services, Inc 800-284-2553 Direct to human.

· Back to Basics 800-688-1989 Direct to human.

· Beechnut 800-233-2468 Direct to human.

· Belkin Tech support 800-223-5546 Press 0.

· Best Buy 888-237-8289 Press 1,1,1,#,# and then wait through the 3 prompts asking for your home telephone number.

· Blockbuster Online 866-692-2789 Press 1,3,4.

· Bose 800-444-2673 Direct to human.

· Cannondale Bicycle Corp. 800-245-3872 Direct to human.

· Canon USA 800-828-4040 Press 0.

· Catholic Answers 888-291-8000 Direct to human.

· Critter Connection 215-895-9895 Out of business - send email to kcadoptables@yahoo.com.

· Dell Customer Service 800-624-9896 Press 0,0,0,0,0.

· Delta Faucet Company 800-345-3358 Press 0.

· DGI Supply 800-923-6255 Press 0.

· DS Waters of America 800-669-3402 Press 1 or 2 for language and then press 0.

· eCost.com 877-888-2678 Press 2, 2.

· Entertainment Weekly Magazine 866-228-1183 Say "agent" then "yes" when asked.

· Eureka Vacuum Cleaner Co. 800-438-7352 Press 1 for touch-tone telephone and then press 7 for operator.

· Garmin International 800-800-1020 Press 1.

· GE Appliance 800-626-2005 Press 0,0,0.

· Georgia Boot 877-795-2410 Direct to human or individual voicemail.

· Glucerna 800-986-8501 Direct to human.

· Holmes 800-284-3267 Direct to human.

· Honeywell 800-468-1502 Press 1, 2, or 3 for language and press 1 for homeowner and then 9 for customer service.

· IGIA 800-716-8667 Press 1 and then hold through the intermittant silence/music.

· JVC America 800-252-5722 Press 3.

· KitchenAid 800-422-1230 Press 3,4,2 and then stay on the line.

· Kodak 800-235-6325 Press *7 or *28.

· kodak 800-235-6325 Press # after intro message.

· Kodak Gallery (Ofoto) 800-360-9098 Say "customer service."

· Konica Minolta Photo Imaging 800-285-6422 Press 0.

· Linksys 800-326-7114 Press 1, 2, or 3 for language, wait through message and when menu starts press #,#,#.

· Magnavox 800-705-2000 Say "agent" after selecting language.

· Maytag 800-688-9900 Press 0,0.

· Memorex Electronics 800-919-3647 Press 3 and hold through intermittant silence and recording.

· Napster 800-839-4210 Wait for menu and then press 1,4,2.

· NEBS, Inc. 800-225-9540 Hold for customer service.

· Netflix 800-279-5688 Say "customer service."

· NETGEAR, Inc. 888-638-4327 Press 3,1.

· Nokia 888-665-4228 Press 1 for English, then wait for 3 repeats of the recording and then ignore the prompt for your telephone number.

· Palm 813-313-4913 Charge of $25 per call.

· Panasonic 800-211-7262 Press 0,0,0.

· Playstation 800-345-7669 Press 0 and hold through the recording and then the silence.

· PrintingForLess.com 800-930-6040 Direct to human.

· Real Networks Rhapsody 866-311-0567 Direct to human.

· Sealy 800-697-3259 Wait through all menu options (approximately 2.5 minutes) and hold for a customer service representative.

· Sonos, Inc. 800-680-2345 Press 1,1.

· Sony 800-222-7669 Say "agent."

· Sony Games 800-345-7669 Press 0 and hold through the recording and then the silence.

· Sports Illustrated 800-284-8800 Press 0,0,0,0 (ignore "invalid entry" messages).

· Sprint 866-818-1858 Directly to human.

· Symantec 800-441-7234 Working on the steps to get to a human - in the meantime, go to live-symantec.custhelp.com/ for live customer support

· Time Magazine 866-731-5401 Press 0,0,0,0 (ignore "invalid entry" messages).

· TV Guide 800-866-1400 Say "customer service" three times.

· uBid.com 866-946-8243 Direct to human.

· Whirlpool 800-253-1301 Press 0,0,0,# (ignore prompt for telephone number).

· XM Radio 800-967-2346 Press 0.

· DHL 800-225-5345 Press 1, press 5, press 0, enter your phone number.

· FedEx 888-463-3339 At message say "Rep"; or press 0

· Union Pacific 800-877-5123 Press # sign during main menu options.

· UPS 800-742-5877 0,0

· Adobe Systems 800-833-6687 1 for Adobe, 2 for MacroMedia, 3 for both.

· Microsoft 800-936-5700 Always 0. This is true for just about any MS number.

· QuickBooks 888-729-1996 1 purchase; 2 billing; 3 registration; 4 tech support or 0 to human

· Symantec 800-441-7234 00

· Zone Labs, Inc. 877-966-5221 Press 2 for direct to human 24/7

· Advance Auto Parts 800-314-4243 Press 0 when the automated message begins.

· Anheuser-Busch 800-342-5283 Direct to human.

· Apple Stores local store Press 5 as soon as you hear the automated menu

· Banana Republic 888-277-8953 0

· Barnes & Noble local store Press 1 or 0 during greeting.

· Barnes & Noble.com 800-843-2665 Wait through intro, after language choice it will put you in a hold for an agent

· Best Buy 888-237-8289 Listen to intro, then press 1,2,0,0

· BJ's Wholesale Club 800-257-2582 Press 0

· Blair 800-458-2000 Direct to human.

· Buy.com 949-389-2000 Dail 0 and direct to rep

· CompUSA local store 0

· Diamond.com 1-800-342-6663 Direct to human

· Dominos Pizza local store Press 0 at any time during message

· Home Depot local store Direct to human.

· Home Depot 800-793-3768 # 2-3 times

· Home Shopping Net 800-284-3100 0

· Ikea 800-434-4532 Press 0 many times quickly!

· JC Penney 800-222-6161 Press 0 twice, ignoring error message.

· K-Mart local store 0

· Kohls Credit 800-564-5740 press # four times

· LL Bean 800-441-5713 Direct to human

· Lowe's 800-445-6937 Press 0 as the recording kicks in to get to the Operator

· NetFlix 888-638-3549 0
Newegg 800-390-1119 Direct to human

· Old Navy 800-653-6289 0

· Overstock.com 800-843-2446 At the main menu, 0 three to four times to bypass the menu

· Petco local store 3

· QVC 800-367-9444 0

· Radio Shack 800-843-7422 0,0

· RadioShack local store Direct to human.

· Rent-A-Center 800-422-8186 1

· Safeway local store As soon as voice prompt starts type 1200 to get human

· Sears 800-4-MY-HOME Be silent to be put in queue for human.

· Sears Delivery 800-732-7747 *122

· Sears Repairs 800-469-4663 Repeat "Help" everytime the IVR tries to give options.

· Sharper Image 800-344-9919 Direct to human.

· Staples 800-333-3330 Just wait through intro and you will be connected to a representative.

· Staples local store 0

· Stop & Shop local number 0

· Target local store 0 during greeting.

· The Company Store 800-285-3696 0

· Tiger Direct 888-999-7300 0

· Toys "R" Us local store 0

· Wal-Mart 800-925-6278 1 for directory

· AT&T 800-288-2747 Press 0 four times.

· BellSouth 877-678-2355 Press *0.

· Comcast 800-266-2278 Press 000 or be silent and wait.

· Cox Communications 877-247-2474 Press 4.

· Free 411 800-373-3411 a free alternative to paying $1 or more for 411 calls

· MCI/Costco Calling Card 800-938-4949 Press 2 four times.

· Metro PCS 888-863-8768 Press #43.

· Motorola 800-331-6456 Press 0 twice.

· Packet8 (VoIP) 888-898-8733 Ignore message, press 3, then 5 to get to CS rep

· Qualcomm, Inc 800-544-4977 Wait for menu to begin, then press 0.

· Qwest 800-244-1111 Say "Agent" 5 times.

· RCN 800-746-4726 Press 5, then 3, then 1.

· SBC 800-585-7928 Again, an (intelligent, this time) IVR wants YOUR phone number first.

· SBC DSL Support 877-722-3755 Say "no" and enter your phone # (or "yes" if calling from same number on account), then press 0 repeatedly.

· Simple Freedom 800-335-6401 Press 1, then 3, then 2.

· Sprint 800-658-7564 Direct to human.

· Sprint Broadband Direct 888-996-0001 Press 0 twice.

· SunCom 800-786-7378 Press 0 four to five times during or after opening message.

· TracFone 800-339-9345 Direct to human.

· Verizon Phone Repair 800-275-2355 Direct to human.

· Vonage Customer Care 888-250-1799 Direct to human.

· us travel phone steps to find a human

· AirTran Airlines 800-204-5695 0

· Alaska Airlines 800-252-7522 #

· American Airliines 800-433-7300 0,0

· American Airlines Delayed Baggage 800-535-5225 7

· Amtrak 877-444-4773 Direct to human.

· Continental Airlines 800-784-4444 0

· Delta Air Lines 800-221-1212 0,0,0 or Say "agent" a few times

· E-Z Pass 888-288-6865 0,0,0,0 (ignoring "invalid response" messages)

· Expedia.com 800-397-3342 #,#,#

· Hotwire 866-468-9473 press # a few times

· Jet Blue 800-538-2583 0

· Kayak.com 203-899-3120 0

· Lufthansa 800-399-5838 Direct to human.

· Mariott Rewards 800-321-7396 Enter rewards number and press 0 (or just press 0 if you don't have the #).

· Midwest Airlines 800-452-2022 #,0

· National Car Rental 800-227-7368 Direct to human.

· Northwest 800-225-2525 *, 0,0 after initial greeting

· Orbitz 888-656-4546 #,#,#,#,#

· Southwest 800-435-9792 Direct to human. (may hold if busy time)

· Travelocity 888-872-8356 #,#,#,#,#,#,#,#,#,# (ignoring "I'm sorry I did not understand" messages)

· United 800-864-8331 When you hear "let's get started" say "Agent" ... then "Domestic" or "International" as appropriate.

· US Airways 800-428-4322 4, wait, 1

· Walt Disney World 407-824-4521 Direct line to Magic Kingdom Guest Relations

· Adelphia 888-683-1000 Press * at each prompt (about 6 times)

· Cablevision 800-868-9840 Press 1 at 1st prompt. Then press * at each prompt. A person will answer but you might be put on hold.

· Cablevision ** Company is only in CT, NJ & NY. Call 800 # above for service in any of these areas.

· Charter 866-499-8080 Ignore all prompts. A human will answer in less than 3 min.

· Comcast 800-945-2288 Press * at each prompt (about 9 times). Or ignore messages (about 2 min).

· Directv 800-494-4388 Ignore all prompts. You will be routed to a human or given an expected wait time.

· DISH network 800-333-DISH Press 0 in response to all prompts (about 4 times). Transferred to a human or given an estimated wait time.

· Magnavox 800-705-2000 Say "English" in response to the language prompt. Then say "Speak to an agent".

· Sirius 888 539-7474 Press 1 at 1st prompt. Press 0 at the next prompt. Transferred to a person. No est. wait time given if placed on hold.

· TiVo 877-367-8486 Say "Live Agent" and stay on the line.

· XM Radio 800-998-7900 Direct to human. No estimated wait time given if placed on hold.

· Adelphia Cable Company 888-683-1000 Upon hearing the request to choose preferred language, press 0. Continue to press 0 for every prompt afterwards.

· Adelphia Cable Southern California 866-762-2566 Upon hearing the request to choose preferred language, press # three times to be transferred.

· Alabama Power Company 800-888-2726 Press 1 for english. Press 2 for power line down.

· Atmos Energy 800-460-3030 When prompted for gas leak, press 0 - at beginning of main menu, press 0 - at beginning of 9 digit customer number, press 0.

· Avista Utilities 800-227-9187 *0

· Bellsouth 888-757-6500 Wait until you are told to press the star key. The operator will assist you.

· Bellsouth (Repair) 877-737-2478 As soon as the IVR starts press 0 once every second until you are told you'll be transfered to a representitive.

· BGE 800-685-0123 Press 00 from main menu. A voice comes on telling you that is not an available option - then a human being answers.

· Cebridge Connections 877-423-2743 Press 0 when prompted for English. (repeat)

· Commonwealth Edison 800-334-7661 Press 0 at 1st main menu (repeat) - Press 0 at access account (repeat) - Press 0 at 10 digit account number (repeat)

· Con Edison 877-262-6633 Dial number. Wait for main menu choice, press #

· Con Edison 800-752-6633 Upon hearing the request to choose preferred language, press 1. Wait for main menu choice. Press 0

· Consumers Energy 800-477-5050 Wait for main menu, press 0. (repeat)

· Dominion East Ohio Gas Co. 800-362-7557 Listen to beginning of rotory phone "voice recognition" menu. Say Operator.

· Dominion Virginia Power 888-667-3000 Listen to to the end of rotory phone "voice recognition" menu. Say Operator. (repeat)

· DTE Energy 800-477-4747 After IVR prompts for 'gas leak', say operator.

· Entergy 800-368-3749 At IVR's 1st choice, press 0. When prompted to enter phone number, press 0. On following menu, press 5.

· Entery 866-377-3700 At IVR's 1st choice, press 0. When prompted to enter phone number, press 0.

· FirstEnergy 800-633-4766 After IVR has given all choices, say 'representative'.

· FRONTIER Communications 800-871-5581 rotary...stay online. Touch tone...0#0#0# continually

· JCP&L 800-662-3115 Say Operator when prompted for electrical emergency or power outage.

· MCI 888-624-5622 After IVR says, 'thank you for calling the neighborhood', press 1

· MCI 800-444-3333 Say nothing until IVR gives the 1st choice to the 'before I transfer you' question. Then say operator. (repeat as necessary)

· Pacific Gas & Electric 800-743-5000 Wait for menu to start, press 0

· PSE&G Co 800-436-7734 Press 0 at the end of 1st IVR choice. Press 0 at each prompt after that.

· SBC 800-310-2355 Do nothing until you hear 'request to state reason for calling', hit many numbers quickly and you go to a human.

· Verizon (for land lines) 800-660-2215 Say nothing.

· Verizon (home phone service) 800-870-9999 Say nothing.

· Verizon (land line) 800-483-3000 Say nothing.

· Verizon Wireless 800-922-0204 Say nothing.

· Vonage, Broadband Phone Company 866-243-4357 One second into the call, press 0. Always press 0 at the END of "I'm sorry, that's not a valid option". Press 0 during any other IVR.

· xcel 800-895-4999 Wait until promted to say one for English, then say operator. Repeat as necessary until transferred to an operator.

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